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"The hotel is very clean and well maintained. The room was well decorated with a large bathroom. The only negative was that some of the staff was unfriendly and unhelpful - a little unusual for a casino. "

"We stayed for 5 days and not once came housekeeping by. The 2 small trash cans filled up quickly and we had to dispose the garbage ourselves. There were no toiletries, only a small bar of soap. Also there was no hairdryer. The outside of the motel was so bright lit that even with the curtains closed is was very bright in the room. We will not stay in this motel ever again."

"Everything was very clean and well maintained and the staff was very nice. The bed was a bit lacking - it was oddly short and the springs were very squeaky and also I think there was plastic on it. For a budget hotel not bad though! I do wish they provided conditioner and lotion vs just shampoo and bar soap. Also it smelled weird but not terrible just a strong cleaning smell maybe."

"The hotel was not acceptable for many reasons. I had 4 rooms. None of the rooms had any information about local stuff, TV channels, or the area. 2 rooms had no hair dryer. One room (401) the phone didn’t work, the bathroom door handle fell off, there was mold on the tub, ceiling and wall, there was coffee but no coffee maker, and the room was not clean when we arrived or cleaned on our 2nd day there. Room 403 TV did not work with the remote. The desk person came to the room and told my 84-year-old mother she could reach up and around the tv to control it. We called the front desk for 5 minutes with no answer to get this response when she finally responded. In the same room, there was a door stop in the floor that was a tripping hazard when using the closet. Bathroom amenities included 3 different brands - a bar of soap, a tiny shampoo, and a lotion. No conditioner. It seemed like they got the products at a close out sale or something. There was nothing about this place to set it apart from the cheapest motel, but it wasn’t cheap. Breakfast was ok. Coffee in the lobby was terrible. The whole place smelled of weed and air freshener spray. Every single time we left our room, the key card stopped working. Prior to arriving, I tried to call the hotel numerous times. They never answered. So don’t recommend this place that is actually very conveniently located."

"It was very expensive for a tiny room containing nothing but a bed and a TV. The photos of the room do not match reality; they used a mirror to make the room look bigger. I regret not having stayed at the Regency Inn—I would have paid much less for a better room."

"Good!"

"This is an amazing property. Very spacious and so lovely. It was a wonderful stay. The staff is so kind. The rooms are large and very clean. The grounds are beautiful. It’s also close distance to the town of Sturbridge. Cute coffee, ice cream and nice cafes. I can’t wait to come back!!"

"Stayed here because most other hotels were booked; however, after spending $513.69 for two nights, I'd rather stay somewhere else or change my trip dates. The check-in was ok. No coffee in the morning, other than in your room. Total waste of money, and would not stay here again, nor recommend it."

"Nice place to stay"